Reach the team for support, billing, custom plans or custom templates.
Business inquiries, partnerships, or general questions about the service.
info@html2img.comIntegration questions, render failures, webhook problems. Include your request ID if you have one.
support@html2img.comYearly invoicing, plan changes, refunds, VAT receipts. We reply within one business day.
support@html2img.comFor accounts needing more than 100,000 credits a month, with priority support and yearly invoicing.
support@html2img.comSend a Figma, Sketch or HTML/CSS design plus the variable fields you need. We build it into the library and you call a single endpoint.
support@html2img.comDo you offer custom templates?
Yes. Email support@html2img.com with the design (Figma, Sketch or HTML and CSS) plus the variable fields you need. We build it into the template library and you call a single endpoint with your data. See /templates for the existing library.
Can I get a yearly invoice?
Yes. Email support@html2img.com with "Billing" in the subject. Yearly invoices include a small discount and we can issue VAT receipts for EU customers.
What if I need more than 100,000 credits a month?
We offer custom plans with priority support and volume discounts. Email support@html2img.com with the expected monthly volume.
Where do I report a bug?
Email support@html2img.com with "Technical support" in the subject. Include a request ID if you have one, plus the payload and the response you received. The /docs/testing guide covers how to capture useful debug data.